Frequently Asked Questions
*Our prices are very low, we DONOT RESHIP and DONOT REFUND in case of any problem.
Shipping and Delivery FAQs.
Since laws differ from country to country, we recommend you to contact your local FDA or customs office regarding the regulations and restrictions of your country.
Minimum order is US$200 + shipping and maximum order there is no limit.
We ship our products world wide and all packages are shipped very discreet.
- Our organization name or anything else that would imply pharmaceutical contents of the package is never used in our shipments.
- Packaging types are changed constantly to achieve max delivery success!
- The size of our packages are never larger than what would cause unnecessary suspicion. If the order is too large to fit in one package, it will automatically be divided into two or more packages (all for one Shipment & Handling charge).
- We also reuse original cardboard boxes for packing different products that fit in ( because we are ecological oriented company and because this way there is more possibility to deliver successfully)
- Shipments are sent from various shipping points in Asia and Europe
If the order is to large to fit one package, we guarantee the order will be divided into the necessary amount of packages to lower the risk. No matter how large your order is, we reassure you the same discretion level and repackaging as used for small sized orders.
Once packages leave our distribution they are not treated as recorded/registered shipments and therefore they dont require any signature upon delivery.
Shipping starts from $35 for USA and Europe mostly. . Please inquire for shipping cost to rest of the world.
You can contact us within 12 hour of order placement if you there is any ammendment in the order. After the said period we will not be able to make any changes in the order.
Information on where to send your payment is provided after you place an order, and its sent directly to your e-mail address. Please, follow the payment instructions carefully to avoid unnecessary delay. In case you haven't received it when placing and order, please contact us and we will send you again!
Payments made by WU are normally processed within 2-3 business days after we receive transaction data from you. If payment is rejected by WU ( data not correct) than we send you email and whole process starts all over again so be carefull in order to avoid delays! If transaction is successfull we ship in 3-4 working days.
Order confirmation with instructions for how to make payment is sent to your email address few hours after you submit your order. Once payment is received, we process and dispatch your order within3-4 business days. Shipping time is normally between 3 and 21 business days and for very remote countries up to 30 business days! PLEASE NOTE that BUSINESS DAYS are only monday to friday so before you order you should have that clear in your mind! Delivery time includes time necessary for international regular airmail, which must also pass your customs, so we expect you to accept this as NORMAL DELIVERY TIME and respect it! Please check your ORDER HISTORY online first and count business days before writing to us about delivery time! If its over 21 business days, PLEASE CONTACT US and together we will find the reason and the solution!
We ensure that all packages are shipped with maximum discretion. Products are removed from their original boxes and repacked with extreme care and precaution, specifically to minimize shipment volume. Our organization name is not indicated on any package and shipments are sent from various shipping points in Europe, established in different countries, to ensure maximum discretion and highest probability of successfull delivery. With customs we have 99% success to USA, 100% success to any country of EU! Delivery success to Australia and New Zeeland is lower so we cannot guarantee you delivery and not allowed to pay with Credit Card for that reason! If you insist and want to take a chance anyway to these countries, please place order online ( pick WU or bank to bank) and let us know in email that you want it to be shipped and we will!
Since we are specialized in internet mail ordering, our services are only available through our website.
We understand Your concerns to that matter since there are many nonlegit sources on the web and for consumer is very difficult to pick out the right partner! We are totally legit, working successfully for more than 5 years, have online customer support on regular daily basis ( monday till saturday ) and all products are high quality generic products from well known pharmacies.We are professional mailorder pharmacy, ship out 100% and keep good customer. It is in our interest to have You satisfied with our services, so You keep coming back for whole time of your needs! Honestly, you found The legit store and you can order with total peace in your mind.
There are 1% Chances for seizure for USA and European countries. While for countries like Canada, Mexico, New Zealand and Australia seizure chances are 50%. We ship on orders on clients risk with NO REFUND and NO RESHIP POLICY. Please note before ordering.
Since our services are optimized to be conducted online and worldwide, You are more than welcome to contact our departments through our website. Our customer support works on regular daily basis from monday to saturday and we will answer your email in 24 hours.
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